Privacy

Vaims Solution Private Limited ("TLU" or "We") takes the privacy of your information seriously. This privacy policy explains how we collect, use, share, and protect your personal information when you use our app. It also describes the purpose for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices. By using our app, you agree to the terms and conditions of this policy. If you do not agree with this policy, please do not use our app.

What information do we collect?

We collect two types of information from you: personal information and non-personal information.

Personal information

Personal information is any information that can be used to identify you as an individual, such as your name, email address, phone number, or location. We collect personal information from you when you:

• Register for an account on our app.
• Upload or download client details to or from the admin
• Contact us for customer support or feedback
• Participate in any surveys, promotions, or contests on our appWe do not collect any sensitive personal information from you, such as your credit card details, health information, or biometric data.

Non-personal information

Non-personal information is any information that cannot be used to identify you as an individual, such as your device type, operating system, browser, IP address, or app usage statistics. We collect non-personal information from you automatically when you use our app. We use this information to improve our app performance, functionality, and user experience.

How do we use your information?

We use your personal information for the following purposes:

• To provide you with the services and features of our app
• To communicate with you about your account, transactions, or inquiries
• To send you updates, newsletters, marketing materials, or other information that may interest you
• To personalize your app experience and tailor our content and offers to your preferences
• To conduct research and analysis to improve our app quality and customer satisfaction
• To comply with any legal obligations or requests from authorities We use your non-personal information for the following purposes:

How do we share your information?

We do not sell, rent, or trade your personal information to any third parties without your consent.We may share your personal information with the following parties only for the purposes described in this policy:

Our service providers who help us operate our app, such as hosting providers, cloud storage providers, payment processors, analytics providers, or email service providers. We ensure that these service providers have adequate security measures and confidentiality agreements in place to protect your information.

Our affiliates or subsidiaries who are part of our corporate group and share our business objectives and values. We will only share your information with these entities if they adhere to this policy and applicable laws.

Our business partners who offer products or services that may complement or enhance our app features or benefits. We will only share your information with these partners if you opt-in to receive their offers or promotions.

Law enforcement agencies or regulators who request your information in accordance with the law or a court order. We will only disclose your information if we believe it is necessary to comply with a legal obligation or to protect our rights, property, or safety. We may share your non-personal information with any third parties for any lawful purposes.